Policy

Privacy Policy

How LxAppFactory collects, uses, and shares information when you use our apps (including LxDiscover and PaceBeep).

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Last updated

February 24, 2026

This policy applies to LxDiscover, PaceBeep, and other LxAppFactory apps. Different apps and features may use different permissions and services.

Overview

This Privacy Policy explains how LxAppFactory (“we”, “us”, “our”) collects, uses, and shares information when you use our mobile applications, including LxDiscover and PaceBeep (collectively, the “Apps”).

Different Apps and features may use different permissions and services. If a section below does not apply to the App or feature you are using, it will not apply to you.

1) Who is responsible for your data (Data Controller)

Controller: LxAppFactory
Contact email: lxdiscover@lxappfactory.pt

If you are contacting us about privacy, please include “Privacy” in the subject line.

2) Information we collect

A) Information you provide

  • Support communications: If you email us, we receive the information you send (such as your email address and message content). We use this to respond and provide support.

B) Information collected automatically

Depending on the App and your settings, we may collect:

  • Device and app information: device model, OS version, app version, language, and similar technical data.
  • Usage and interaction data (Analytics): events such as screen views and feature usage (e.g., opening a detail page, tapping restore purchase). We aim to avoid collecting direct identifiers (like your name) in analytics events.
  • Crash and diagnostics data: error reports, stack traces, and related diagnostic information to help us fix bugs and improve stability.
  • Approximate location from IP (via third parties): Some third-party services may infer approximate location from your IP address for security/analytics purposes.

C) Location data (LxDiscover features)

If you use location-based features in LxDiscover, and you grant permission:

  • Foreground location may be used to show your position on the map and to calculate proximity to places.
  • Background location may be used only if you enable background proximity alerts (for example, “Near a site” alerts). This allows the operating system to monitor geofences and trigger local notifications.

We design LxDiscover so that precise location calculations for proximity alerts happen on your device. We do not intentionally store a history of your precise location on our servers.

D) Notifications

  • Local notifications: Some features schedule notifications on your device (e.g., proximity alerts). These are generated on-device.
  • Push notifications (if enabled): If you opt in to push notifications, our push provider may process a device token and related identifiers required to deliver notifications.

E) Purchases and subscriptions

If you purchase a subscription or other in-app purchase:

  • Payments are processed by the Apple App Store or Google Play (depending on your device).
  • We may use a subscription management provider (such as RevenueCat) to validate receipts and determine entitlement status (e.g., whether Premium is active).

We do not receive your full payment card information. The stores and their processors handle payment details.

F) Maps

If an App displays maps (e.g., LxDiscover), map functionality is provided by platform map services (such as Apple Maps or Google Maps). These providers may collect and process information (such as IP address and location) under their own privacy policies.

3) How we use information

We use information to:

  • Provide and operate the Apps and features (including location-based features and notifications, if enabled).
  • Process purchases and restore purchases; maintain Premium entitlement status.
  • Improve the Apps (analytics and diagnostics).
  • Provide customer support and respond to your requests.
  • Protect the Apps, prevent abuse, and maintain security.

4) Legal bases (EEA/UK users)

Where the GDPR/UK GDPR applies, we rely on:

  • Contract (to provide the Apps and paid features you request).
  • Consent (for optional analytics, push notifications, and location permissions where required; you can withdraw consent by changing your settings).
  • Legitimate interests (to maintain security, prevent abuse, and improve reliability), where such interests are not overridden by your rights.

5) Sharing and third-party processors

We share information only as needed to operate the Apps, including with service providers that process data on our behalf. Depending on configuration and your opt-in choices, these may include:

  • Apple App Store / Google Play (payments, subscription management)
  • RevenueCat (subscription status/receipt validation)
  • Sentry (crash reporting and diagnostics)
  • PostHog (product analytics; disabled when you opt out in-app, if available)
  • OneSignal (push notification delivery, if enabled)
  • Apple Maps / Google Maps (map display and related functionality, if used)

These providers may process certain technical identifiers (such as IP address, device identifiers, and app activity) to provide their services.

We may also share information:

  • To comply with law or respond to lawful requests.
  • To protect rights, safety, and security (including investigating fraud or abuse).
  • In connection with a merger, acquisition, or asset sale (you will be notified where required by law).

6) International data transfers

Some service providers may process data outside your country (including outside the EEA/UK). Where required, we use appropriate safeguards (such as Standard Contractual Clauses) or rely on other lawful transfer mechanisms.

7) Data retention

We retain information only for as long as necessary for the purposes described in this policy:

  • Support emails are kept as long as needed to resolve your request and for reasonable recordkeeping.
  • Diagnostics and analytics are retained according to the settings and retention policies of our providers and our operational needs.

8) Your choices and rights

In-app and device controls

  • Location: You can grant/deny location permissions and disable background location in your device settings. You can also disable location-based features in-app where available.
  • Notifications: You can enable/disable notifications in your device settings.
  • Analytics: Where available, you can opt out of analytics in the App’s settings.

Privacy rights (where applicable)

Depending on your location, you may have rights such as access, correction, deletion, portability, restriction, objection, and the right to withdraw consent.

To exercise your rights, contact us at lxdiscover@lxappfactory.pt. We may need to verify your request.

9) Children

The Apps are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child provided personal information, contact us and we will take appropriate steps to delete it.

10) Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is 100% secure.

11) Changes to this policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date above and, where required, provide additional notice.